Policies

Policies

PAYMENT

  • Credit Cards: We accept VISA, MasterCard, American Express and Discover cards.
  • Purchase Orders for Schools
    • Please email your bank and credit information or call for a credit application. This service is available for public, private and charter schools, but not homeschools...sorry!

GUARANTEE

  • Not right? Your satisfaction is always guaranteed!
    • Did we make a mistake? Please phone or email us with the problem, and we'll fix it!
    • If you simply aren't happy with a purchase, just return it to us within 30 days in new condition. Shipping costs are not refundable.  Items that have been drop-shipped directly from the manufacturer are subject to a restocking fee  For refunds, electronic media (CDs, DVDs, video or audio, software) must be returned unopened.

SHIPPING

  • Shipping
    • FREE SHIPPING on orders over $75 within the 48 contiguous states in the USA**. Alaska and Hawaii: please contact us for actual shipping rates.  
    • We only charge $6.99 for orders up to $75.00 within the 48 contiguous states in the USA**, no matter the size of the order. Alaska and Hawaii: please contact us for actual shipping rates.  
    • Our shipping methods are UPS Ground, USPS Priority Mail, USPS Media Mail, or USPS First Class. For all standard shipments, we choose the shipment method. If you specify, then you will be charged actual shipping with one of these rates.
  • How Long?
    • Your order will usually be processed and shipped within one day unless we have an out of stock item which we expect in a few days. 
  • Out of Stock?
    • If something you order is sold out, we may (1) ship everything else promptly and then contact you by email when the item comes in, or (2) wait for the item to arrive to complete the order (up to 5 days). We'll be happy to check the status of any product anytime, but we do not backorder. We are so sorry for any inconvenience this may cause!
  • **APO, FPO, AA, AE, AP addresses: exact shipping rates will be charged. You will be able to choose which method of shipping you prefer.
  • PLEASE NOTE: We are no longer shipping to foreign addresses including Canada . If you are able to order online, you will not be charged and your order will be deleted from our system. Please accept our sincere apology!
Prices subject to change without notice.

PLEASE NOTE:  Our showroom / retail store is no longer open to the public. Please shop with us online at www.LovetoLearn.net
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